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Guest Reviews

At Arrow on Swanston, we offer each guest warm, gracious hospitality and personalised service. For as long as you’re with us, we are dedicating to making you feel completely at home in our contemporary, comfortable serviced apartments. If you are considering a stay with us, please read our reviews below to learn what past guests have to say about their experience at our budget hotel in the Melbourne CBD.

Perfect Location with a tram stop outside

Great location with a tram stop right outside of the apartments with only a five minute walk to the Queen Victoria Markets and a short walk to Lygon street. With the tram stop out the front it's easy to take any tram into the city or if you prefer the walk its only a short fifteen minute walk to the Burke Street Mall

232ciarao, Perth, Australia, Tripadvisor

Cosy and simple apartment

Staff were so helpful and the room was so lovely, shoutout to the reception dude absolute legend. Also loved the colour scheme of the room, very calming. The only downside was that there was construction happening nearby so my window got dusty easily but that didn't bother me at all. Comfy bed and comfy sofa. Will definitely visit again in the future!

Sara A, 3/7/2017, Tripadvisor


We stayed at this lovely and quite and friendly hotel Unassuming and fantastic service It's sooo clean neat tidy Stones throw away from everything you need at Melbourne. I  highly recommend this to anyone whom is going Travelling book early to avoid not getting a room Worth every penny and id definitely stay when I return. See you guys hopefully next year.

Wendy K, 2/28/2017, Tripadvisor

Excellent location

Excellent central location , with large tram station out front , with trams servicing most areas. Also close to Queen Victoria markets , Melbourne museum , zoo and also the restaurants on Lygon street Hotel has handy 24 hour reception , rooms are clean , modern and also have a kitchenette , which is extremely useful.

Ric1608, Perth, Australia, Tripadvisor

Nice little no-frills hotel

Conveniently located close to Melbourne Central. With easy access to tourist attractions such as the Queen Victoria Market, Chinatown, Melbourne Museum, etc. Hotel staffs are friendly and helpful.

Not to mention the nice little cafeteria next to the lobby. Food is delicious and reasonably priced. The owner was a Malaysian Chinese migrated to Australia. He is chatty and provided us with a lot if good advises.

There is a tram stop right in front of the hotel and a convenient store just next door.
In summary, my family and I had enjoyed our stay in Melbourne and if course Arrow on Swanston. We will definitely stay here again if we are in Melbourne again.

Gim Leng N, 11/21/2016, Tripadvisor
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